Delivery Overview

It refers to the movement of a purchased item from the point of checkout to its final delivery destination.

Checkout Process

1. Checkout Process

Customer reviews the cart and proceeds to checkout.

Order Confirmation

2. Order Confirmation

Customer receives an email or SMS confirming the purchase with a summary.

Order Processing and Packing

3. Order Processing and Packing

Our warehouse center picks and packs the ordered items.

Shipping and Dispatch

4. Shipping and Dispatch

The order is handed over to the selected shipping carrier.

Delivery

5. Delivery

The package is delivered to the customer’s address or pickup point.

Key Benefits 1
Key Benefits 2

Delivery Frequently Asked Questions

My order hasn't arrived yet. Where is it?

Log in your account then navigate to the “Orders” section in your account dashboard and select your order to view its tracking information.

Do you deliver on public holidays?

Deliveries are not typically made on public holidays. Orders placed around public holidays may experience slight delays. We recommend checking our delivery schedule during peak seasons for updates.

Do you deliver to my postcode?

Yes, we deliver across the USA. To confirm availability, enter your postcode at checkout, and our system will validate if delivery services are offered to your location.

Is next-day delivery available on all orders?

Next-day delivery is available for most orders placed before 2 PM EST, subject to product availability and location. Certain items or remote areas may not qualify. Please check at checkout for eligibility.

Do I need to be there to sign for delivery?

For most orders, a signature is not required. However, high-value items or certain shipments may require a signature upon delivery for security reasons. If you won’t be available, you can authorize a designated recipient or leave specific delivery instructions at checkout.

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